# Frequently asked questions

# Where are your data centers located?

We have 3 IDC:

  • EU (Amsterdam), majorly serve traffic from EMEA countries
  • Asia (Singapore), majorly serve traffic from APAC countries
  • US (Ashburn), majorly serve traffic from NA/LATAM countries

# What's the timezone your report is using?

We use UTC+0

# The impression expiry window you set?

Usually ranged from 20 ~ 60 minutes. This can be override by imp.exp in bid requests.

# What are your timeout requirements?

Usually ~ 300ms.

# How do you count impressions?

We support both ADM and BURL.

# Do you pass us the net bid CPM or gross bid CPM in the ad response ?

We pass us net bid CPM price in ad response.

# Do you use http protocol or https protocol in your impression tracking URL?

Only https protocol is supported on our side

# Will you be able to provide us with gaid\idfa in every ad request?

Yes for in-app traffic, gaid/idfa is carried in ad requests.

# Do you use the 1st price or 2nd price to calculate the revenue?

We use 1st price by default.

# Which version of video VAST do you support?

  • VAST 2.0
  • VAST 2.0 Wrapper
  • VAST 3.0
  • VAST 3.0 Wrapper

# Which version of MRAID you are support?

  • MRAID 1.0
  • MRAID 2.0

# Do you require either SChain or PChain support?

Yes, SChain is required

# How to indicate reward / interstitial bid requests?

  • For reqwarded video request

    imp.video.ext.rewarded = 1

  • For interstitial

    impr.instl = 1

# Do you support gzip compression on bid requests?